JCS Realty

FAQ Category

Renting from JCS Realty

How do I pay my rent?

You can pay online with a credit or debit card 24 hours a day or stop by our office anytime Mon-Fri between 9:30-5:00.

Here at JCS Realty, we want to make managing your rental payments as convienient as possible, so you have two ways to pay rent:  in person or online!  Upon signing the lease to your JCS Rental, you will be enrolled in an autodraft program.  Rent monies are autodrafted from accounts on the first of every month.  

In the event you need to make a late payment, simply login to your tenant portal with your credit or debit card and enter your information or feel free to stop by our office any time Mon-Fri from 9:30-5:00 and our friendly staff will be standing by to help.

I just leased a JCS Rental and need to have the utilities changed over. Where do I go?

Click on the link to see a list of the most common utility providers we work with, in the major cities we currently service.

Listed below, you will find all the utility providers you might deal with at a JCS Rental. Scroll down, find your city and the contact information for the appropriate provider should be listed!

Jonesboro

Jonesboro City Water & Light:  400 E. Monroe Ave. | (870) 930-3300

Craighead Electric Cooperative Corporation:  4314 Stadium Blvd. | (800) 794-5012 

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Brookland

Craighead Electric Cooperative Corporation:  4314 Stadium Blvd. | (800) 794-5012 

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Paragould

Paragould Light Water and Cable:  1901 Jones Rd. | (870) 239-7700

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Trumann

Trumann Water Works.:  106 E. Main St. | (870) 483-6343

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Bay

Trumann Rural Water Association:  740 AR-463 | (870) 483-2316

Craighead Electric Cooperatie Corporation: 4314 Stadium Blvd. | (800) 794-5012 

Bono

City Water & Light:  400 E. Monroe Ave. | (870) 930-3300

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Craighead Electric Cooperatie Corporation: 4314 Stadium Blvd. | (800) 794-5012 

Lake City

Craighead Electric Cooperatie Corporation: 4314 Stadium Blvd. | (800) 794-5012

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Hoxie/Walnut Ridge

Craighead Electric Cooperative- Walnut Ridge:  477 US-412 | (870) 886-1616

City Water Works:  216 SW 4th St. | (870) 886- 2312

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Weiner

Harrisburg Water & Gas Department:  201 N. Main St. | (870) 578-5461

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Harrisburg

Harrisburg Water & Gas Department:  201 N. Main St. | (870) 578-5461

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Pocahontas

Clay County Electric Co-Op:  2302 Old County Rd. | (870) 892-5251

Pocahontas Water Works:  207 US-67 | (870) 892-3222

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

Manila

Centerpoint Energy:  3013 Ole Feed House Rd. | (800) 992-7552

What do I do when I need Maintenance at my JCS Rental?

Submit a maintenance request online, or call our 24 hour maintenance call-line.

Is something broken or not working at your home? Wondering what to do now? No problem, we’ve got your back!   JCS Realty takes pride in making sure all our tenants have the best experience possible at their homes.  To communicate your concerns to our Maintenance Technician quickly and efficiently, we have two ways you can submit your requests:  submit a maintenance request from our website, or call our 24-hour maintenance call center at (870) 627-3630!

You can submit a maintenance request online by going to our website and logging into your personal tenant portal. From there, you can include a description of the issues you are experiencing, pictures of any damages, and the best times to contact you. If you prefer to speak to someone in person, our helpful office staff is always standing by, and happy to handle your needs anytime Mon-Fri from 9:30-5:00.  If we’re spending time with our families and are not able to be in the office, you will still be able to contact our 24-hour Maintenance Call Center.  In the event a representative from our office staff is unable to come to the phone, feel free to leave a brief message and someone will return your call as soon as possible.

*If you have an Emergency Maintenance Request (fire, water leaks, etc.),  skip the online maintenance request and call our office!*

What do I need to do when applying for a JCS Rental if I have a prescribed Service Animal?

Service Animals are always approved with the accompanying documentation from your Physician. Please have this documentation ready when applying.

As a company dedicated to championing Fair Housing for all, we will always allow any prescribed Service Animals at any of our many properties.  When you submit your application, it’s important to include the documentation from your licensed physician/therapist giving all necessary information on your prescribed Service Animal.  This will allow JCS Realty to ensure there is no confusion throughout your leasing process, and that your Service Animal is given the treatment you expect.  Additionally, if we are provided with proper documentation of your Service Animal, JCS Realty will be able to waive the deposits for your pet. 

Are pets allowed in a JCS Rental?

Most of our properties are pet friendly, but not all are. If you have any questions regarding pet eligibility for a particular property just give us a call!

Here at JCS Realty, we enjoy seeing your sweet pup or feline companion frolicing around your new home just as much as you do.  However, we manage properties for Owners who may (or may not) share in our enthusiam for your furry friend.  Additionally, some insurance providers prohibit certain “high risk” dogs (Pit Bulls, German Shepherds, Rottweilers, etc.) and other non-traditional pets (Birds of Prey, Pigs, Snakes, etc.) from living in homes the companies insure.  We do our best to be transparent, through our marketing, regarding whether or not a property is pet friendly.  As always, if you’re unsure about the pet policy of a JCS Rental or have a non-tradional pet, please call us before applying.

Any prohibition of pets at a JCS Rental does not affect the approval of prescribed Service Animals.  For questions about Service Animals please review our FAQ Quetion:  What do I need to do when applying for a JCS Rental if I have a prescribed Service Animal?

What is the minimum lease term for a JCS Rental?

A one year minimum is our standard lease policy.

All leases are normally for One Year. WE DO NOT ISSUE MONTH TO MONTH LEASES FOR NEW TENANTS. In the event of special circumstances in which you will need a home for more than 3 months but less than a full year, feel free to reach out to our office. Special considerations can be made for qualified applicants.